If the jump to Windows 11 has caused some issues with your touchpad, here's how to get it working again.

Ever since users have updated to Windows 11, there have been quite a few issues popping up. In some cases, services fail to work while in others, users have difficulty customizing features.

One of such issues is that the touchpad or trackpad stops working after the users upgrade their operating system. According to the affected users, this issue occurs as soon as they install Windows 11. If you find yourself in a similar situation, we have discussed several troubleshooting methods below that can help you get around this issue.

Before we jump into the software-related troubleshooting methods, we highly recommend wiping down your touchpad to clean it. It may not always happen, but there are times when your laptop's hardware components fail to function properly just because of the dirt collected on them.

While you are at it, you can also check your keyboard’s touchpad key as you might have accidentally pressed it, disabling the touchpad.

After you are sure that the issue is software-related, proceed with the troubleshooting methods below.

If your touchpad stopped working after you upgraded to Windows 11, there is a good chance that the current touchpad driver is not compatible with the latest operating system version.

If this is true in your case, you will see a yellow exclamation mark associated with the touchpad driver in the Device Manager. That is a signal that something is wrong with the driver and that you should update or reinstall it immediately.

Here is how you can update the driver:

Another way of fixing issues with the hardware components of your system is by running the Hardware and Devices troubleshooter. This utility is specifically designed to scan your system for potential issues that might be causing your hardware to act up.

If any problems are identified, you can apply the fixes that the troubleshooter suggests in a single click. You can use this troubleshooter to fix problems with the keyboard, touchpad, mouse, and other similar components.

Here is what you need to do:

You might be also facing the issue because the touchpad on your system is configured to automatically disable itself when a mouse is connected. The solution, in this case, is simple — you just need to enable the touchpad via Windows Settings.

Follow these steps to proceed:

Alternatively, you can also try resetting the touchpad settings to their default state and see if that helps.

To proceed here is what you need to do:

After the settings have been reset to their default state, try using your touchpad or trackpad again.

All the programs and processes on the Windows operating system are connected to a relevant service that helps them function as they are supposed to. These services can be found in the Windows Services utility.

If any of the related services are not working, the process related to it will also cease to function. In the case under consideration, several users noticed that the issue was being caused because of two services being disabled; Microsoft Keyboard Filter Service and Tablet PC Input Service.

In this method, we will check if these services are working properly and enable them if they are not.

Once done, check if you can use your touchpad or trackpad without any problems now.

If the methods above have not helped you and your touchpad is still not working, then you can try downgrading to Windows 10 and then upgrading to Windows 11 again. Hopefully, this will fix the issue once and for all.

Hopefully, the troubleshooting methods above will help you use your touchpad/trackpad again without any problems. To prevent any issues like this in the future, you need to make sure of two things; always keep your touchpad clean and keep the drivers updated.

Zainab is a tech content writer based in Pakistan. When not toiling away at her desk writing about all things tech, she can be found in her small library reading business and productivity books. Expertise: Windows, Android, Browsers.

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